Explore a Career with Oak Medical Arts 

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Vision

Our vision is to support and have a great positive impact on the health of our entire community by providing exceptional care, to be recognized and well-known for the great healthcare we provide, to foster an amazing team of dedicated staff that support our vision, and to operate sustainable, thriving businesses.

 

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Mission

Oak Medical Arts provides exceptional care and patient experience in over ten different areas of healthcare services. With multiple locations across Thunder Bay, we provide healthcare services and pharmacies all “under one roof” (one company) and to make it easy for patients to access any and all of the services they need through a collaborative, team-based approach.

 

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Goals

• Easy and understandable - We work with our patients to ensure they always understand the details of their health, treatments and medications and we make it easier to access great healthcare and achieve optimal health and wellness. On our pharmacies, we do things like medsync, autofill, blister packing and delivery to make it easy for our patients to take their medications correctly. In our clinics, we offer centralized online booking, etc.

• Personal - We strive to connect with our patients, to know them by name and we strive to go above and beyond to support the health of our patients. We make every patient feel connected, welcomed and comfortable in our spaces, and provide exceptional customer service.

• Local - As a locally-owned business, our mission is to improve the health of the community that we live in and love, and be a successful business that contributes positively to the economy and our community overallTeam-Based - Our team can work together to achieve better health and better care for each patient

• Exceptional Care and Service - We focus on providing exceptional care, and going above and beyond for every patient.

 

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Core Values

The organization's core values reflect what is truly important to us. These values are unwavering, and are at the core of everything we do, the care we provide and the decisions we make as an organization. These are all things we are committed to striving to demonstrate every day.

• Compassion - We approach every patient with empathy, understanding, and kindness. We recognize that each individual is unique and deserves respect and dignity, and we strive to provide care that reflects genuine concern for their well-being.

• Excellence - We are committed to delivering the highest standard of care and continuously seek opportunities for improvement and innovation. Through ongoing education and innovative practices, we aim to excel in all aspects of our services.

• Collaboration - We believe in the power of teamwork and interdisciplinary collaboration. By working together and sharing knowledge and expertise, we create a comprehensive approach to patient care that ensures the best outcomes and overall well-being.

• Community Engagement - We actively engage with our community, building strong relationships and actively participating in community events and initiatives. We believe in giving back to our community and fostering a healthier, happier society.

• Growth - We strive to grow and evolve as people, healthcare professionals and as a business to continuously improve the health and wellness of our community and our business’s contribution to it.

• Passion - Our team expresses great interest and passion for the work we do every day, and each team member is aligned, connected and committed to our goals. We are passionate about healthcare, helping people, and business.

• Work-Life Balance - We believe in providing balance to all of our team members, so they can always have harmony between their work and personal lives.

• Positive Environment - Our entire organization is committed to collaboratively creating a positive work environment for everyone to enjoy. We believe that a positive environment starts with the internal environment and will be demonstrated for each person walking through our door

• Open Communication - We are committed to open communication, both with our patients and within our own team.

 

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What it Means to be an Oak Team Member

Understanding what it means to work for a small, locally-owned business like Oak is essential because it can differ significantly from working for a large corporation. We want each person on our team to be connected and aligned with our work, as well as motivated and inspired to do their best for our team, our business and our patients every day.
 

1. You are one of the KEY people in a small team (a big fish in a small pond).
   Working for a small, locally-owned business means we have a smaller team; each person is an essential part of that team. Very different from large organizations, where there may be 50 people doing the same job. You will be one of a few who do the job you do at Oak. We hope that you recognize the pride and satisfaction in having a team that truly relies on you and on each other!
    

2. You’ll be closer to our mission.
   In a small business, it’s easier to see what we do and why we do it. You’ll be able to see the impact that each person on our team has, and you’ll also be able to see the impact that we can collectively make on the community. When our team is very passionate and connected to what we do every day, we’re going to do better, go above and beyond for each patient/customer and make magic happen!
    

3. At times, you may wear many hats (but you’ll learn a lot in the process).
   A small business stays afloat by putting together hard-working teams of people who aren’t afraid to roll up their sleeves and find solutions. Instead of delegating tasks to another department or outsourcing, our team will often problem-solve to figure out how to get things done—and learn a lot.
    

4. You’ll connect more with the people around you.
   As a small business, we have closer-knit teams, managers that work directly with you every day and owners that you see a lot more than you might in a large company. We hope this gives everyone a sense of teamwork, camaraderie, and connection to one another as we strive to build and operate our business and serve our patients.
    

5. You are welcome and encouraged to share your ideas.
   In a small business, you have the opportunity to stretch your creativity and share ideas that you have to make the business even better. We are excited by and encourage our team to voice their ideas and opinions, and in doing so, you will feel a sense of ownership, pride and satisfaction. We can move more quickly and nimbly.
    

6. As a small business, the decision-makers are right here with you, meaning we can often make decisions and act on them quickly.
   This means we can respond to the needs of our community or new ideas quite quickly when they are aligned with our goals. The owners and operators of small businesses are used to making decisions, moving quickly and getting creative to get things done. There’s no red tape in a small business.
    

7. We’re more flexible and accommodating.
   We care about the people who are a part of our team, which means that we will always try to accommodate your needs. We don’t have a big office policy to answer to, we understand that our team has wonderful, full lives outside of work and we will always do our best to be flexible and responsive to that.
    

8. Your work has a positive impact on the community that we live and work.
   When a small business thrives and succeeds, it positively impacts the community we all live in and love. Profits do not go to some head corporate office in Toronto; they stay here in this community. Small businesses give back to the community when they’re profitable, and you are a part of making that happen! Your work every day at a small business makes the community strong and more vibrant.